Privacy Policy
We collect the minimum information needed to quote and carry out cleaning work. We do not sell personal information and we do not add anyone to marketing lists without being asked.
What This Policy Covers
This policy explains what information Keystone Carpet Cleaning Erie collects through this website, why we collect it, and what we do with it.
We collect the minimum needed to quote and carry out cleaning work. We do not sell personal information, and we do not run advertising networks on this site.
Last updated August 2026. This policy applies to carpetcleaningeriepa.com. It is provided for transparency and is not legal advice.
Information You Give Us
| What | When | Why |
|---|---|---|
| Name | Estimate form or phone call | To address you correctly and identify your booking |
| Phone number | Estimate form or phone call | To call you back with a quote and confirm the appointment |
| Email address | Estimate form | To send the quote and service record |
| Service address | Estimate form or phone call | To confirm we cover the area and to attend the job |
| Details about the work | Estimate form or phone call | Rooms, stains, pets and deadlines, so the quote is accurate |
Information Collected Automatically
Like most websites, this site records standard technical information when you visit: IP address, browser type, device type, pages viewed and the page you arrived from. This is used to understand which pages are useful and to keep the site working properly.
Cookies
This site uses cookies for basic functionality and caching. If analytics is enabled, it may set cookies to record aggregate visit data. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected if you do.
What We Do With Your Information
- Prepare and send your quote
- Schedule, carry out and follow up on cleaning work
- Issue receipts and service records
- Respond to questions you send us
- Keep basic records of work performed
- Improve the website based on which pages are used
What we do not do
- We do not sell or rent your personal information to anyone
- We do not add you to marketing lists without you asking
- We do not share your details with third parties except where needed to deliver the service or where the law requires it
How Long We Keep It
Enquiry details are kept while we are quoting and for a reasonable period afterwards in case you come back to us. Records of completed work are kept longer, since customers frequently need a copy of a service record for a landlord or insurer months later.
You can ask us to delete your information at any time by emailing info@carpetcleaningeriepa.com, and we will do so unless we are required to keep it.
Your Rights
- Ask what we hold. Email us and we will tell you what information we have about you.
- Ask us to correct it. If something is wrong, tell us and we will fix it.
- Ask us to delete it. We will remove it unless we are legally required to keep it.
- Opt out of contact. Tell us and we will stop contacting you.
Contact info@carpetcleaningeriepa.com or call (814) 522-3590 for any of these.
Third Parties, Security And Changes
Third party services
This site runs on WordPress with standard hosting, caching and security plugins. Those services process technical data such as IP addresses in order to serve and protect the site.
External links
We link to outside resources such as the IICRC and the US EPA. We are not responsible for the privacy practices of those sites.
Security
The site is served over HTTPS and we take reasonable steps to protect information. No website can guarantee absolute security, and we would rather say that plainly than imply otherwise.
Children
This site is not directed at children and we do not knowingly collect information from anyone under 13.
Changes
If this policy changes we will update this page and the date at the top. Material changes will be noted here rather than made quietly.
Questions about your information?
Email info@carpetcleaningeriepa.com or call and ask. We will answer plainly.
Get My Free QuoteCall (814) 522-3590